Privacy Policy
Welcome to Chloe and Elara! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
We may collect the following types of information:
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Personal Information:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely through our payment gateway)
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Non-Personal Information:
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Browser type and version
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IP address
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Pages visited on our site
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Time and date of visit
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Referring website
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How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders.
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To communicate with you about your order, including order confirmations, shipping updates, and customer support.
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To improve our website, products, and services.
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To send promotional emails (only if you’ve opted in to receive them).
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To comply with legal obligations and prevent fraudulent activities.
How We Protect Your Information
We take the security of your information seriously and implement a variety of measures to protect it, including:
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Using secure servers and encryption technologies to safeguard your data.
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Limiting access to your personal information to authorized personnel only.
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Regularly updating our security practices to ensure compliance with industry standards.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
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Service Providers: To process payments, ship orders, or provide customer support.
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Legal Requirements: To comply with applicable laws, regulations, or legal processes.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request that we correct or update your information.
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Deletion: Request that we delete your personal information (subject to legal obligations).
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Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us at chloeandelara@gmail.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Chloe and Elara
Email: chloeandelara@gmail.com
Thank you for trusting Chloe and Elara with your personal information. We value your privacy and are dedicated to protecting it.