Terms and Conditions

Welcome to Chloe and Elara! These Terms and Conditions outline the rules and guidelines for using our website and purchasing products from us. By accessing our website and making a purchase, you agree to comply with these terms. Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian. You agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2. Ordering and Payment

  • Product Availability: All products are subject to availability. If an item is out of stock, we will notify you and offer a refund or alternative.

  • Pricing: Prices are listed in USD and are subject to change without notice. Taxes and shipping fees (if applicable) will be calculated at checkout.

  • Payment: We accept major credit cards and other payment methods as listed on our website. Payment is processed securely through our payment gateway.

3. Shipping and Delivery

  • Processing Time: Orders are processed within 1-3 business days.

  • Delivery Time: Orders are delivered within 5-10 business days, depending on your location.

  • Shipping Costs: Free shipping is offered on all products.

  • Tracking: Tracking information will be provided once your order is shipped.

For more details, please refer to our Shipping Policy.

4. Returns and Refunds

  • Eligibility: Items must be returned within 30 days of delivery, in their original condition and packaging.

  • Refunds: Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

  • Exchanges: Exchanges are subject to product availability.

For more details, please refer to our Returns and Refunds Policy.

5. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Chloe and Elara and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. User Conduct

You agree to use our website for lawful purposes only. Prohibited activities include:

  • Attempting to gain unauthorized access to our systems.

  • Posting or transmitting harmful, offensive, or illegal content.

  • Interfering with the functionality of our website.

7. Limitation of Liability

Chloe and Elara is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the total amount you paid for the product(s) in question.

8. Indemnification

You agree to indemnify and hold Chloe and Elara harmless from any claims, damages, or losses resulting from your violation of these Terms and Conditions or misuse of our website.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of California, United States of America. Any disputes will be resolved in the courts of Los Angeles, California.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Chloe and Elara
Email: chloeandelara@gmail.com

Thank you for shopping with Chloe and Elara! We appreciate your trust and look forward to serving you.